FAQ
Frequently Asked Questions
Can you produce the hose with my own brand?
Yes, we have been offering OEM service for 10 years.
What is the warrantee period?
There is a 1 year warranty from the date of EX-factory.
Is it available to provide us with the CIF offer?
Yes, we will do the price exactly based on your requirements.
Can you help us do the custom clearance?
Yes, we can. We can help you find a professional custom clearance company to do it.
What is your payment terms?
In general,30% T/T deposit in advance,70% balance payment scan copy of shipping documents within 7 workday. If the quantity and amount is small,we suggest 100% deposit in advance.
Can your delivery goods on time ?
Yes, we can. If there is the special case of force majeure, we will inform the clients in advance.
Can you send us a sample to test quality before ordering?
Yes, we can provide sample by free but the freight and other charges is payed by the customers.
Could we pay a visit to your factory?
Yes, you are always welcome to visit our factory.
How about your delivery time and shipment time?
Generally it takes 25 days for the delivery time and the shipment time varies from the different sea routes.
Can we get the goods without your company name to export?
Yes, we can. We are allowed to use your designated agent’s name if you have one.
Can you produce goods with special specification?
First of all, we need to know the specification in details, and then we need to check with our technology department. We will give customers satisfying reply as soon as possible.
What is your loading port?
In general,Tianjin/Qingdao/Ningbo. Other ports upon customer request.
Phone
sales@rubber-pvc-hose.com
Address
No.3196,HeilongjiangMiddleRoad,Licang District,Qingdao